Renewal policy
Devex memberships renew automatically to ensure that access to premium content remains uninterrupted. Members on an annual payment plan are reminded of their renewal at least 30 days before the renewal date.
Devex notifies members of any changes related to pricing or level of access linked to a membership at least 60 days before they take effect with the exception of membership plans that include an introductory discount. If your membership includes an introductory discount, it will renew automatically after the first year at the standard rate for that membership.
You can find all information relating to your payments in the billing section of your profile in addition to information on how to cancel the renewal of your membership if you wish to do so.
Cancellation policy
If you do not want your membership to be renewed, you may cancel it at any time by following these simple steps:
1. Go to your billing page
2. Click on "Manage"
3. Click on "Cancel my membership"
Once cancelled, your access to premium content will remain active until the end of your billing cycle.
If your organization has a membership and you do not have access to your billing page, the billing contact for your organization should contact us at invoice@devex.com at least 30 days prior to your next billing date.
Refund policy
Devex memberships and subscriptions are NON-REFUNDABLE. We do not provide credit, refunds, or prorated billing for cancellations done prior to the end of your billing cycle. Please cancel your membership or subscription prior to renewal to avoid recurring payments.
If you have any further questions, please email us at invoice@devex.com.
