I have registered for the digital event but have not received the link to join. What should I do?

Members who have successfully registered to an event will normally receive 3 separate emails:

  1. An email confirming your registration for the event, sent after you’ve registered.

  2. An email with the link to join the event, sent one day before the event.

  3. An email with the link to join the event, sent one hour before the event.

Please note that clicking on the Join button before the online event system has been initiated (usually 15 minutes before the actual start of the event), will take you to a meeting lobby page where you can see an active countdown clock for the event's date and time. 

If you have not received any of the above emails, please email us at webinars@devex.com with the email address used for registration and we'd be happy to help.