Devex Privacy Statement

This is the official privacy statement that applies to Devex. Devex will hereafter be referred to as "Company", "we", "us", or "our". We take your privacy seriously and are committed to keeping our users’ information safe.

Devex complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  Devex has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

Information Collected

Our primary goal in collecting personal information is to provide you with the best and most useful content and services. Several of the services and features that we offer on our website require you to provide us with information as a condition of usage. These include access to membership-only areas, subscriptions to e-mail newsletters, use of our CV database and job search functionality and participation in message boards, blogs, and community profiles.

We collect personally identifiable information, such as your name, e-mail address, postal address, phone number and credit card information when you provide it to us. From time to time, we may also collect other information such as your job title, gender, username and password. We may also receive information about you from other sources and add it to the information you provided to us. We maintain reasonable physical, electronic and procedural safeguards to protect your information and while no data transmission over the Internet is completely secure, we have used and will continue to use commercially reasonable efforts to ensure the protection of your personally identifiable information.

Once you register with our website you are no longer anonymous to us. You can make changes to your account and privacy settings at any time by simply logging-in to Devex and visiting https://www.devex.com/account. This page can also be accessed from our main navigation after logging-in.

Sharing of User Information

We are an independent company, registered in accordance with Delaware state law. No outside company, organization or group shall be given access to specific personal user information, whether the user is a specific organization or a particular individual. We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

Generalized and aggregated information encompassing all of our subscribers and consultants, such as how many sessions the website experiences every day, may be distributed to outside parties for purposes of marketing, sales or strategic development.

 

Devex shares information with the following third party platforms that allow us to carry out our services. This list includes details on what information is shared and the purpose of each platform. 

Category

Third Party

Purpose

User data disclosed

Marketing

AdButler

Ad server and ad manager

None

Marketing

AddThis

Social bookmarking service

None

Tools

Amazon Web Services

Hosting

All data provided by user

Marketing

Appcues

In-product guidance and surveys

Name, email, user ID, user packages

Analytics

Appsignal

Website error and performance reporting

None

Tools

Cloudinary

Cloud-based image and video management

None

Community Discussion

Disqus

Article comment service

Email address

Analytics

Google Analytics

Website usage analytics

User Id, user packages

Tools

Google Tag Manager

Tag management system

User Id, user packages

Customer Support

LiveChat

Live support and help desk software

User Id, email address, name

Analytics

Logit.io

Website error and performance reporting

None

Marketing

Marketo

Marketing automation software

All data provided by user

Tools

MonkeyLearn

Text analysis and machine learning software

All data provided by user

Marketing

OptinMonster

Lead generation software

User ID

Marketing

Salesforce

Customer relationship management software

All data provided by user

Marketing

Socio

Event app builder

Name, email

Tools

Sovren

CV parsing software

All CV data

Analytics

Tableau

Data visualization software

All data provided by user

Marketing

Ti.to

Event management software

All data provided by user

Tools

Trello

List making application

Name, email

Customer Support

Zendesk

Customer service software

Name, email, user ID

Billing

Zuora

Subscription management platform

All data provided by user

Marketing

ON24

Webcasting and virtual events

All data provided by user

Analytics

Panoply

Data warehouse software

All data provided by user

Marketing

Reply.io

Customer engagement platform

All data provided by user

Tools

SurveyGizmo

Survey software

All data provided by user

Analytics

Stitch

Data transfer software

All data provided by user

Please note, Devex is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. This also applies to Devex being subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

Blogs

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial.

Facebook Connect/LinkedIn

You can log in to our site using sign-in services such as Facebook Connect or LinkedIn. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Cookies

We use ‘cookie’ technology to collect data regarding your visits to our website. This data is stored in aggregate form and is not used to identify any particular user or individual. We use cookies and similar tracking technologies in a variety of ways, including:

  • Keeping count of your return visits to our or our advertisers’ or partners’ websites
  • Accumulating and reporting aggregate, statistical information in connection with the Company
  • Determining which features users and registered users like best and
  • Saving your user identification or other information so you don’t have to re-enter it each time you visit the website.

We allow third party advertisers on our websites and, sometimes, in our newsletters to use tracking technology on your computer. The use of such technology by these third parties is within their control and not ours. Even if we have a relationship with the third party, we do not control their websites or their policies and practices regarding your information. This privacy statement does not cover any use of personally identifiable information that a third party advertiser or ad server may collect from you. We encourage you to investigate and ask questions directly of them in this regard. Our advertisers' use of tracking technology is not subject to our privacy policy but rather is governed by their own privacy policies, if such policies are in place.

Web beacons

Our web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

Flash LSOs

We use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.

Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.  Cookie management tools provided by your browser will not remove Flash cookies.  To learn how to manage privacy and storage settings for Flash cookies click here:http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118

Links to Other Web Sites

Our Site includes links to other web sites whose privacy practices may differ from those of Devex. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Other Parties

We will make your personally identifiable information available to other companies or people when:

  • You have elected to allow us to share that information at the time that you registered with us or provided us the information, or through a subsequent affirmative election through our website.
  • You volunteer information or create a public profile in the course of your participation in our interactive services or post your profile in any of our directories.
  • You use co-branded services (i.e., websites or services that we offer to you in connection with a partner, who is identified on the website). When you use a co-branded service within our network of websites, you grant us permission to pass your registration information back to that service partner. Their use of your information is subject to their applicable privacy policies.
  • We hire third-party vendors to provide specialized services such as customer support; e-mail message deployment; suppression, merge and de-duplication services; data processing; and special products or services that you have requested. These companies are only allowed to use the information in order to help us fulfill our services to you. We do not provide your personally identifiable information to these companies for their own, permanent use.
  • You unsubscribe for a mailing that we send to you on behalf of a third party. We may share your removal instruction with the third party so that it may be added to that third party’s list of people to whom they may not send e-mails.
  • When required by law, such as when we respond to subpoenas, court orders, or legal process.
  • We believe that your actions violate applicable laws, our Terms of Use, or any usage guidelines for specific products or services, or threaten the rights, property, or safety of our company, our users, or others.
  • In the event of a bankruptcy, merger, acquisition, transfer of control, joint venture or other business combination involving us, or our affiliates.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@devex.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you would like a copy of your data, please email info@devex.com with a description of your request. Our team will respond within 24-48 hours on business days. 

 

Personal Profiles

We provide you with the option of posting your personal profile including your skills, experience, contact information, employment history, references, and CV on our website. We use our best efforts to ensure that only employers, recruiters, hiring managers, headhunters, and human resource professionals access these directories, but cannot guarantee that other parties will not, without our consent, gain access to their contents. In addition, all visitors to our website may have access to a limited version of your profile free of charge. This limited version does not contain your full name or contact information. You may remove and/or deactivate your profile from our searchable directories at any time. However, employers and recruiters who have paid for access to the directory, and other parties who have otherwise gained access to the directory, may have retained a copy of your profile in their own files or databases. We are not responsible or liable for the retention, use, or privacy of resumes in these instances, or for the use or privacy of resumes by any of such parties while profiles are in the directory.

Opt-in and Opt-out

Users who would rather not provide any of the user data requested by our registration process do not need to register with us. You can still view certain content and use certain services offered by our website without registering. We also give users the following options

  • Opting not to receive our electronic newsletters or those of third parties when registering. Users who opt in may remove themselves from mailing lists at any time through the subscription-management pages or by following the instructions at the end of the e-mail they received from us and
  • Opting not to provide certain personal information when registering for a website, provided, however, that you may not be able to use some of our services without providing us with certain information.

Updating Personal Profile Information

We allow you to change, correct or remove from public view your personal profile at any time. To do so, simply log into your Devex.com account, go to your account profile, and select the options for editing the information you have submitted.

We will respond to your request to access within 5-10 business days.

Use of Subscriber Names for Promotional Marketing

Devex promotes its services, in part, by listing and posting subscribers' PII on the website and promotional materials. Such listing does not constitute an endorsement of any companies’ business, services or experience, and is limited to general information purposes only.

We do obtain the subscribers consent via email prior to posting the testimonial to post their name along with their testimonial.

Security Policy

The Company will maintain appropriate measures to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered within the Company’s server environment. We maintain reasonable standards of security and confidentiality. However, it is possible that third parties may unlawfully intercept or access transmissions or private communications over an unsecured transmission.

When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We also limit access to the website by our own employees to those individuals who are authorized for the proper handling of such information and any employee found violating our standards of security and confidentiality will be subject to our disciplinary processes.

In compliance with the Privacy Shield Principles, Devex commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Devex at:

Email: support@devex.com

Devex has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU.

General Data Protection Regulation (GDPR) Compliance

At Devex, we take your data protection seriously and we have taken measures to ensure we are GDPR compliant. To learn more, please visit this page: Click Here

California Consumer Privacy Act

California Consumer Privacy Act (CCPA) which goes into effect January 1, 2020, requires companies to inform California residents if, how, and when their data is being collected and processed. The act also requires California residents to be notified if their personal data is sold to a third party and gives the resident the option to object to the selling of said data. California residents are also permitted to request and obtain a list of third parties with access to their personal data. Requests for personal information cannot exceed more than 2 times within 12 months. All requests must be responded to within 45 days. For more information, please visit https://oag.ca.gov/privacy/ccpa.

How is Devex CCPA compliant?

Devex follows all applicable rules of the CCPA. All users have access to a full list of the categories of personal information we collect and process, including the third party platforms used, and for what purpose. Devex makes a concerted effort to partner with third parties that have strong data security practices. Users may also request a copy of their personal information from the past 12 months by emailing info@devex.com with a short description of their request and we will respond as soon as possible, not exceeding 45 days. Devex does not sell users personal information to third parties. We will share certain pieces of personal information with our third party partners for business purposes and only in the ways that are described in the list above.

Devex requires all users to read and agree to our User Agreement and Privacy Statement prior to completing the registration of their Devex account. If the user objects to any or all of the policies, they may opt-out by not completing their registration. For users with an existing account who wish to opt-out of these policies, they can delete their account which will include personal information data stored on Devex and relevant third party applications, excluding certain types of financial information that Devex may retain for auditing purposes. To delete your account and remove your personal information from our systems, follow these steps.
 

Privacy Policy Changes

Devex is committed to ensuring the most secure and private operating environment for all users of the Company’s website. We will post any amendments or revisions of our privacy policy here so that you will always know what information we gather, how we might use that information, and how we protect you and your organization’s privacy. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

If at any time you have questions or concerns about our privacy policy please feel free to email us at info@devex.com or call +1 202.249.9222 to speak to one of our representatives.

Thank you for using our services. We’ll keep working hard to earn your business, and your loyalty.

This privacy statement was last modified on February 24, 2020 and is effective immediately. 

Devex 
Corporate Headquarters: 1701 Rhode Island Ave, NW Washington, DC 20036 USA 
+1 (202) 249-9222